Autobahn Tank & Rast GmbH & Co. KG

The company that once ran all of Germany's motorway service stations, Autobahn Tank & Rast, was privatised in 1998 and has since successfully transformed itself into a market-oriented and customer-focused service provider. Together with around 300 leaseholders Tank & Rast operates an extensive service network encompassing around 340 petrol stations, 340 service areas, 55 hotels and 45 kiosks. Customers can expect a wide range of catering outlets, shops, shower and toilet facilities, hotel and conference rooms and of course, filling stations. These facilities are complemented by an impressive spectrum of services, including ATMs, washing, shower and baby-changing facilities, playgrounds and even massage parlours. Open 24 hours a day, 365 days a year, more than 450 million people make use of the company's services every year.

Autobahn Tank & Rast always puts the customer first, which is why it is constantly investing in expanding and enhancing its service areas, filling stations and hotels. Since privatisation, more than 350 million euros has been spent on improving services, with 70 million euros invested in the 2003 quality drive alone. Working together with first-class partners is vital in achieving their aims. Cooperation with internationally renowned brands such as Burger King, Nordsee, Barilla, Segafredo and Lavazza affords service station customers the luxury of choosing from a wide range of popular restaurants and catering outlets. In the retail sector cooperating with partners such as Lekkerland-Tobaccoland has optimised the range of products on offer and improved the quality of shopping. Partners also play an important role in the modernisation of their hotels and the expansion of the hotel business.

The development of innovative services and concepts is also high on the agenda at Autobahn Tank & Rast. To further improve the quality of the facilities in its service stations, the company extended the trial period of the "Sanifair" project in 2003. The introduction of comfortable, high-quality facilities such as self-cleaning toilet seats, non-touch fittings, shorter intervals between cleans and bright, welcoming surroundings were a reaction to increased customer expectations in terms of hygiene. By the end of 2003, Sanifair facilities had been installed in 24 service areas in Bavaria.
With the Office Conference Center concept (OCC) Autobahn Tank & Rast further enhanced the existing conference facilities, catering for the needs of the modern business world. Pilot projects are already running at the Aachener-Land service area on the A4 and the Nürnberg-Feucht service area on the A9. Autobahn Tank & Rast is also constantly improving services at its filling stations, with an increasing number offering the environmentally friendly autogas fuel. Nievenheim service area, meanwhile, is the first in Germany with a car wash.

Further information and contact:
Autobahn Tank & Rast GmbH & Co. KG
Postfach 201152
53141 Bonn